Reminder: Commission Statements Going Online in May

COMING SOON: Your commission statements will be available online on the Agent Resource Center (ARC).

If others on your team are currently using your password, you need to provide them with their own ID and password as soon as possible.  You can do this through the Manage My Office functionality on ARC.

To set up IDs for those in your office:

• Log in to the Agent Resource Center  
• Select the My Profile link
• Click on the Manage My Office tab
• Enter your administrative support team’s information and limitations and the system will automatically generate an email to them with their new ID and password. 

New Quick Consumer Brochure

The TransCare^® II Consumer Product Brochure is great to educate your client about LTC, the risks surrounding it, the TransCare^® II product and how it can help, but sometimes you need something more abbreviated. The Quick Consumer Brochure (QPBR) does exactly that.

The QPBR quickly and easily gives the consumer an abbreviated description of standard features and optional benefit choices. It provides your client with the most important TransCare^® II policy details in a compact format. 

The QPBR is currently available in:

AK, AL, CO, GA, IA, ID, IL, KS, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, NE, NH, NM, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WI, WV, WY

Long Term Care insurance sales are easy when you have the right tools and Transamerica Long Term Care is committed to providing them for you. Order the QPBR for your state at the Agent Resource Center.

TransCare^® Enhanced on TransBuilder

You can now create co-branded TransCare^® Enhanced materials with TransBuilder. TransBuilder allows you to seamlessly embed your name and agency logo in Transamerica Long Term Care marketing materials and puts the power of the Transamerica brand in your hands.

TransCare^® Enhanced is currently available in: CA

It’s easy to get started with TransBuilder:

• Log on to the Agent Resource Center
• Select “Order Materials”
• Click on TransBuilder at the top of the page
• You can then use the search function to easily navigate through Transamerica Long Term Care materials in order to find the documents you would like to start co-branding. If you have any questions, the TransBuilder Help Guide is also available on the TransBuilder Page.

Please note: TransBuilder is only available to agents/producers with full access to the Agent Resource Center. It is not available to agents/producers with “view only” limitations.

April 16, 2012

Re: Compensation Adjustment for Single Pay Premiums

Over the last several months, I’ve spoken extensively about Transamerica’s commitment to the long term care marketplace and in our belief that this market represents tremendous opportunity for those carriers who offer products and programs that are sustainable. I’ve also talked extensively about our willingness to actively manage our long term care business and make any required adjustments to ensure long term success.

As a result of that philosophy, we have determined that a reduction in the compensation paid for single premium policies is required. Effective May 16, 2012, first year compensation for single premiums will be reduced from current rates.  To determine the amount of the reduction applicable to you, please contact the agency assisting you with your Transamerica appointment.

This reduction will apply to all single premium applications received on and after May 16, 2012.

This communication shall serve as the 30-day notice of commission changes required under your contract.

With the current low interest rate environment, it is important that we maintain adequate diversification in the mix of submitted business. As the only leading long term care provider still offering single premium programs, we are making this change to ensure that our business mix maintains acceptable diversification.

We feel confident in our long term care products and programs. As part our business strategy, we will continue to analyze our business to ensure sustainability for the long term. Where necessary, we will make modifications and changes.

We realize that the ability to offer Single Premium policies is an important aspect of your product portfolio. I am pleased that Transamerica Long Term Care is able to continue offering these policies to you, your agents and your clients.

Should you have any questions about this change, please feel free to contact us.

As always, we appreciate your business and value your partnership with us.

Sincerely,

Tim Kneeland
President

Introducing TransBuilder – Everything You Need To Co-Brand Transamerica LTC Marketing Materials!

You asked for an easy way to personalize and co-brand Transamerica Long Term Care marketing materials, and we delivered! TransBuilder is an intuitive yet powerful tool that puts the power of the Transamerica brand in your hands.  TransBuilder allows you to seamlessly embed your name and agency logo in Transamerica Long Term Care marketing materials and will be available Friday, April 13, 2012. 

One of the great features of TransBuilder is the ability for you to send personalized, co-branded materials as email attachments directly from TransBuilder to your clients and prospective clients at no cost to you.  Should you choose to have your materials printed it also allows you to take advantage of special Transamerica corporate pricing on all printed materials.

You wanted something easy so we created TransBuilder on the same platform that you already use to order materials – the Agent Resource Center. With only a few additional steps you can upload your logo or picture and personalize strategic Transamerica LTC marketing pieces. Simply log on and select “Order Supplies”. You can then select “TransBuilder” in the sub-menu and start creating your pieces. If you have any questions, a step-by-step TransBuilder Help Guide is available on the TransBuilder page.

With TransBuilder, we make it easy for you to personalize and co-brand materials with multiple delivery options.

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Thought Leaders – Discussions with Transamerica LTC Decision Makers

Last week we introduced Thought Leaders, a bi-weekly live interview with some of Transamerica Long Term Care’s top decision makers. Next Tuesday, April 17^th, Transamerica Long Term Care will be presenting our 2^nd edition of Thought Leaders. This program is designed to help you learn what sets us apart from other Long Term Care insurance carriers.

Next week, Onda Maughan, Transamerica Field Trainer, interviews David Swaim, Director of Underwriting. They will discuss the Transamerica Long Term Care underwriting philosophy, what 25 years of underwriting for Long Term Care insurance has taught us and how solid underwriting creates a strong foundation for future consumers.

Receive an exclusive insight into how we built our success by putting customers first and why Transamerica LTC should be your first choice for LTCi.

Our topic:  A Solid Foundation: What 25 Years of Underwriting Has Taught Us
Our guest: David Swaim, Director of Underwriting
Call in date: Tuesday, April 17, 2012
Call in time: 10:30 AM CDT

Space is limited, so register today.  Click here to learn more and register.